Answer
AI assistants can enhance customer service by providing instant responses to frequently asked questions, which can significantly reduce wait times for potential buyers. • These tools can also gather data on customer preferences, helping artisans tailor their offerings and marketing efforts to better meet the needs of their audience. • Moreover, with AI's ability to support multiple languages, local artisans can broaden their customer base and cater to tourists who may not speak Thai, creating a more inclusive shopping experience.